Your privacy is important to us. At Inspire a Star, we look after your details carefully.
This policy describes how we collect, use and look after the information you provide us.
We normally collect the following information about you to help us provide the Inspire a Star service, and to improve where we can:
Name, address, email, telephone number and payment details
Information on how you use our website to help us improve our website, including details of your Internet Protocol (IP) address, domain name, operating system, browser version, cookie details, how long you stayed on a page, the route you took to navigate through the pages and the website that you visited prior to accessing our site.
Inspire a Star uses commercially reasonable physical, managerial, and technical safeguards to preserve the security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed or altered.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications.
Collecting information helps us better understand what you need from us. We use it to allow Stars or Donors to contact you in connection with your fundraising or donation/sponsorship activity, to attempt to improve your browsing experience, to fulfil our regulatory obligations in relation to the payment services that we provide and to offer you products and services that we think will be of interest to you. However, it is up to you to decide whether or not you want to receive this information and you have the option to email us to opt out at any time.
We may provide information about you to the Stars you donate to, to the donors or sponsors that you support and to other organisations involved in the processing of donations and fundraising.
We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such anonymised aggregate information to third parties for example content partners and advertisers. These statistics will not include information that can be used to identify you.
We will not pass on your personal information to third parties except in accordance with this policy and our Terms and Conditions or where we are required by law to disclose that information.
We may also, use your personal information to contact you with information about special offers and rewards. We will not disclose your personal information to third parties for marketing purposes without your consent. If you no longer wish to receive such information from us please email us at firstname.lastname@example.org
You may ask us what information we have about you. If you need us to send it to you there is a £10 fee to cover the cost of our administration. If any of the details are incorrect, please let us know and we will amend.
The contents of this policy may be altered at any time at our discretion.